Effective Date: 16th June, 2025
Welcome to My Go-To Buddy (“we,” “our,” or “us”). We take your privacy and data protection seriously, especially when it involves children and teenagers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the VibeVerse AI Chatbot (collectively, the “Services”).
This Policy applies to users in Nigeria, the United Kingdom, the United States, Canada, and any other jurisdictions where our Services are accessible.
1. Who This Policy Is For
Children (7–12 years): Read this with your parent or guardian.
Teens (13–19 years): You can read this directly to understand your rights and how we use your data.
Parents/Guardians: Learn what data we collect from your child, how we use it, and how you can manage it.
2. What Information We Collect
From Children and Teens
We may collect: first name or nickname, age or age range, optional gender, emotions/moods selected via cards, typed conversations with the chatbot, usage data (e.g., time spent), audio recordings (if voice is enabled), and device identifiers.
From Parents or Guardians
We may collect: name, email address, consent confirmation (for children), and payment details if purchasing physical cards.
3. Why We Collect This Data
We collect this data to personalize AI responses, offer moral/emotional support, ensure safety, detect risks, improve our services, provide purchase support, and comply with legal obligations.
4. How We Get Parental Consent
For users under 13 (or per local law), we use verifiable parental consent such as email verification, ID checks, or signed forms. Without consent, children cannot fully use our Services.
5. Who We Share Your Data With
We never sell your data. We may share it with trusted service providers, legal authorities (if required), parents/guardians (for transparency), or AI moderation systems under strict safeguards and agreements.
6. How We Store and Protect Your Data
Data is stored on secure, encrypted servers. AI chat logs are anonymized where possible. We retain data only as long as necessary and use industry best practices to prevent data breaches.
Children and Teens
You may request to access or delete your data, or stop using the platform at any time with help from a parent or guardian.
Parents and Guardians
You may access, correct, or delete your child’s data, or restrict its use, subject to legal limits.
7. Cookies & Tracking Technologies
We use essential cookies for site functionality and optional cookies for analytics. You can manage cookie preferences via browser settings or our cookie banner.
8. Third-Party Links
Our site may include links to other websites or platforms. We are not responsible for their privacy practices. We recommend reading their privacy policies before use.
9. International Data Transfers
Data may be transferred to countries outside your own. We ensure these transfers are secure and meet legal standards, such as model clauses or adequacy decisions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website and may also be emailed to parents or users, as applicable.
How Long Do We Keep Your Data?
We retain data only as long as necessary based on legal, contractual, and operational needs. Some records may be held longer for legal or risk management reasons, and are reviewed annually if held under special conditions.
Cross-Border Data Transfers
We may work with third-party providers outside the UK/EU/EEA. In those cases, we ensure proper safeguards such as Standard Contractual Clauses or UK IDTAs are in place.
Keeping Your Data Safe
We prioritize security with technical and organizational measures. However, no system is entirely immune. If a data breach occurs, we will notify affected parties and the relevant authorities promptly.
Automated Decision Making and Profiling
We do not engage in harmful profiling of children or teens. Any automation is closely monitored for fairness and safety.
Your Right to Complain
If you feel your data rights have been violated, you may contact:
UK: Information Commissioner’s Office (ICO)
Ireland: Data Protection Commission
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact us:
Email: hello@mygotobuddy.com
Country-Specific Privacy Notices
Nigeria (NDPR)
We comply with the Nigeria Data Protection Regulation (NDPR). Consent is mandatory for minors, and local or international data transfers follow NDPR safeguards.
United Kingdom (UK GDPR & Children’s Code)
Children under 13 must have verified parental consent. Platform design follows age-appropriate standards and default privacy settings.
United States (COPPA)
Under COPPA, children under 13 require verified parental consent. We do not use personal data for targeted ads or behavioral profiling.
Canada (PIPEDA)
We follow PIPEDA regulations. Minors under 13 need parental consent. Data rights include access, correction, and withdrawal of consent.
This Privacy Notice was updated: June 2025